Shipping policy

Thank you for shopping with Tri Advertising and Solutions LLC. We are committed to delivering your fitness and gym equipment as quickly and efficiently as possible. Please review our Shipping Policy below.

1. Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Orders are not processed, shipped, or delivered on weekends or public holidays.
  • During peak periods, promotions, or holidays, processing times may be slightly longer.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information (when available).

2. Shipping Destinations

Tri Advertising and Solutions LLC currently ships to:

  • United States
  • Canada
  • United Kingdom
  • Australia
  • Selected international locations

If your country is not available during checkout, please contact our support team for assistance.

3. Shipping Times

Estimated delivery times:

Region Estimated Delivery Time
United States 5–10 Business Days
Canada 7–15 Business Days
United Kingdom 7–15 Business Days
Australia 7–15 Business Days
International Orders 10–25 Business Days

Delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or other factors beyond our control.

4. Shipping Costs

Shipping costs are calculated at checkout based on:

  • Delivery location
  • Package size and weight
  • Shipping method selected

Any applicable shipping charges will be displayed before completing your purchase.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email (if available).

Customers can use the tracking number to monitor shipment progress through the designated shipping carrier.

6. Customs, Duties, and Taxes

For international orders:

  • Customers are responsible for any customs duties, import taxes, VAT, or additional fees imposed by their local authorities.
  • Tri Advertising and Solutions LLC is not responsible for delays caused by customs clearance procedures.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Tri Advertising and Solutions LLC is not responsible for:

  • Delays caused by incorrect addresses
  • Packages delivered to incorrectly provided addresses
  • Additional shipping fees resulting from address corrections

If you notice an error in your shipping information, please contact us immediately.

8. Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, delivery becomes the responsibility of the carrier.

If your package is:

  • Lost in transit
  • Marked as delivered but not received
  • Significantly delayed

Please contact us, and we will assist in filing a claim with the shipping provider where applicable.

9. Damaged Shipments

If your package arrives damaged:

  1. Take photos of the package and product.
  2. Contact Tri Advertising and Solutions LLC within 7 days of delivery.
  3. Provide your order number and supporting photos.

We will review the issue and arrange a replacement or refund when appropriate.

10. Multiple Shipments

Some orders may be shipped in multiple packages depending on product availability, warehouse locations, or package size.

If this occurs, you may receive separate tracking numbers.

11. Order Cancellations

Orders may be canceled before they have been processed for shipment.

Once an order has been shipped, it cannot be canceled and must follow our Refund Policy.

12. Contact Us

If you have any questions regarding shipping, please contact us:

Fuel Solutions
Email: info@fuelsolutionsdepo.com
Phone: +1 (888) 914-7403
Address: 12439 Magnolia Blvd 141 Valley Village CA 91607

Thank you for choosing Tri Advertising and Solutions LLC. We appreciate your trust and look forward to helping you achieve your fitness goals with quality gym and fitness equipment.