Shipping policy
Thank you for shopping with Tri Advertising and Solutions LLC. We are committed to delivering your fitness and gym equipment as quickly and efficiently as possible. Please review our Shipping Policy below.
1. Order Processing
- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders are not processed, shipped, or delivered on weekends or public holidays.
- During peak periods, promotions, or holidays, processing times may be slightly longer.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information (when available).
2. Shipping Destinations
Tri Advertising and Solutions LLC currently ships to:
- United States
- Canada
- United Kingdom
- Australia
- Selected international locations
If your country is not available during checkout, please contact our support team for assistance.
3. Shipping Times
Estimated delivery times:
| Region | Estimated Delivery Time |
|---|---|
| United States | 5–10 Business Days |
| Canada | 7–15 Business Days |
| United Kingdom | 7–15 Business Days |
| Australia | 7–15 Business Days |
| International Orders | 10–25 Business Days |
Delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or other factors beyond our control.
4. Shipping Costs
Shipping costs are calculated at checkout based on:
- Delivery location
- Package size and weight
- Shipping method selected
Any applicable shipping charges will be displayed before completing your purchase.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email (if available).
Customers can use the tracking number to monitor shipment progress through the designated shipping carrier.
6. Customs, Duties, and Taxes
For international orders:
- Customers are responsible for any customs duties, import taxes, VAT, or additional fees imposed by their local authorities.
- Tri Advertising and Solutions LLC is not responsible for delays caused by customs clearance procedures.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
Tri Advertising and Solutions LLC is not responsible for:
- Delays caused by incorrect addresses
- Packages delivered to incorrectly provided addresses
- Additional shipping fees resulting from address corrections
If you notice an error in your shipping information, please contact us immediately.
8. Lost, Stolen, or Delayed Packages
Once an order has been handed over to the shipping carrier, delivery becomes the responsibility of the carrier.
If your package is:
- Lost in transit
- Marked as delivered but not received
- Significantly delayed
Please contact us, and we will assist in filing a claim with the shipping provider where applicable.
9. Damaged Shipments
If your package arrives damaged:
- Take photos of the package and product.
- Contact Tri Advertising and Solutions LLC within 7 days of delivery.
- Provide your order number and supporting photos.
We will review the issue and arrange a replacement or refund when appropriate.
10. Multiple Shipments
Some orders may be shipped in multiple packages depending on product availability, warehouse locations, or package size.
If this occurs, you may receive separate tracking numbers.
11. Order Cancellations
Orders may be canceled before they have been processed for shipment.
Once an order has been shipped, it cannot be canceled and must follow our Refund Policy.
12. Contact Us
If you have any questions regarding shipping, please contact us:
Fuel Solutions
Email: info@fuelsolutionsdepo.com
Phone: +1 (888) 914-7403
Address: 12439 Magnolia Blvd 141 Valley Village CA 91607
Thank you for choosing Tri Advertising and Solutions LLC. We appreciate your trust and look forward to helping you achieve your fitness goals with quality gym and fitness equipment.